Frequently Asked Questions
Delivery, payment, authenticity and ordering questions answered.
Do you deliver across Lebanon?
Yes. Supplements & More delivers to all regions of Lebanon, including Beirut, Mount Lebanon, the North, the South, and the Bekaa. Orders are dispatched after confirmation and arrive within a few days depending on your location. Delivery is arranged directly with you when your order is confirmed.
Is cash on delivery available?
Yes. Cash on delivery is our standard payment method. You pay the courier in cash when your order arrives, so no card or online payment is required. This applies to all orders placed through the website or through WhatsApp.
Are your supplements authentic?
Yes. All products are imported American brands, including Horbäach, Nutricost, Vitamatic, Carlyle, NOW Foods, Centrum, and Solaray. Every item is sold in its original sealed manufacturer packaging. You can check the brand, batch, and expiry date printed on the bottle when your order arrives.
How long does delivery take?
Most orders arrive within two to four working days after confirmation. Delivery time depends on your region and courier availability. You will be contacted to confirm your order and arrange a delivery time before dispatch.
Can I order on WhatsApp?
Yes. Message +961 81 629 916 and our team will confirm availability, price, and delivery for any product. Many customers prefer WhatsApp because they can ask questions about a product before ordering. You can also order directly through the website.
What payment methods do you accept?
Cash on delivery in US dollars or Lebanese lira at the current rate. Prices on the site are listed in USD with an approximate LBP equivalent shown alongside. Payment is collected by the courier at the time of delivery.
Do you ship outside Lebanon?
No. Supplements & More currently delivers within Lebanon only.
How do I know if a product is in stock?
Stock is shown on each product page. Items with limited quantity display the number remaining. If a product is out of stock, it is removed from the shop listing. You can message us on WhatsApp to ask when an item will be available again.
Can I return a product?
Products are sold in sealed manufacturer packaging. If you receive a damaged or incorrect item, contact us on WhatsApp within 48 hours of delivery and we will arrange a replacement.
Are these supplements suitable for everyone?
Dietary supplements are intended for healthy adults. If you are pregnant, nursing, taking medication, or under medical care, consult your doctor before use. Keep all supplements out of reach of children.