Returns & Replacements
Our policy on damaged, incorrect, or missing orders.
Our standard policy
All products are sold in their original sealed manufacturer packaging. Because supplements are consumable products, we do not accept returns once a seal has been opened or broken.
Damaged or incorrect items
If your order arrives damaged or you receive the wrong product, contact us on WhatsApp at +961 81 629 916 within 48 hours of delivery. Please include:
- Your order details (name and product ordered)
- A photo of the item as received
We will arrange a replacement at no additional cost.
Items not received
If your order was not delivered, contact us within 5 days of the expected delivery date and we will investigate with the courier and resolve it.
What we cannot accept back
- Opened or used products
- Products returned more than 48 hours after delivery without prior notification
- Products purchased from third-party sellers
Contact us
For any order issue, the fastest way to reach us is WhatsApp:
WhatsApp +961 81 629 916Email: info@supplementsandmore.com